At North Muse by Chloe Bennett, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

If you have any questions regarding this Privacy Policy, please contact us at:

North Muse by Chloe Bennett
📧 info@northmusebychloebennett.com

1. Introduction

When you visit our website, purchase products, subscribe to our newsletter, or contact us, certain personal information may be collected. This policy outlines what information we collect, why we collect it, and how it is used.

We process personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Time and date of access
• Referral website information

This information helps us improve website performance, security, and user experience.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and personalize your experience.

Cookies may be used to:

• Remember shopping cart contents
• Save user preferences
• Improve website performance
• Analyze visitor behavior
• Provide personalized advertisements

You can manage or disable cookies through your browser settings at any time. Please note that some website features may not function correctly if cookies are disabled.

When legally required, we will request your consent before placing non-essential cookies.

4. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Manage customer accounts
• Provide customer support
• Respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and services
• Prevent fraud and unauthorized activity
• Send marketing communications when consent has been provided

5. Customer Accounts

If you create an account with North Muse by Chloe Bennett, we may store information such as:

• Name
• Email address
• Billing address
• Shipping address
• Purchase history

You may request account deletion at any time by contacting us at:

📧 info@northmusebychloebennett.com

We retain information only for as long as necessary to comply with legal obligations and business requirements.

6. Newsletter & Marketing Communications

If you subscribe to our newsletter, we may send promotional emails regarding:

• New arrivals
• Seasonal collections
• Exclusive offers
• Store updates
• Special events

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

We never sell your email address to third parties.

7. Order Processing & Payment Information

To process orders, we may share necessary information with trusted service providers, including:

• Shipping carriers
• Payment processors
• Fraud prevention services

Only information required to complete the transaction is shared.

Payment Providers

Depending on your selected payment method, payment information may be securely processed through trusted providers such as:

• PayPal
• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Shop Pay

North Muse by Chloe Bennett does not store complete payment card details on its servers.

8. Customer Reviews

If you provide consent, we may send a follow-up email inviting you to review your purchase.

Submitting a review is completely voluntary.

You may withdraw your consent at any time by contacting:

📧 info@northmusebychloebennett.com

9. Social Media Platforms

Our website may contain links to social media platforms including:

• Instagram
• Facebook
• Pinterest
• TikTok

When interacting with these platforms, their respective privacy policies apply.

We encourage users to review the privacy policies of any external platforms they visit.

10. Analytics & Advertising

To improve our website and marketing efforts, we may use analytics and advertising tools, including:

• Google Analytics
• Meta (Facebook) Pixel
• Google Ads
• Remarketing technologies

These tools help us understand website usage, measure campaign performance, and deliver relevant advertising.

Data collected through these services may include:

• Browser information
• Device information
• Website interactions
• Anonymous usage data

You may opt out of personalized advertising through your browser settings and advertising preference controls.

11. Data Security

We take reasonable technical and organizational measures to protect your information.

Our website uses secure SSL encryption to safeguard personal information transmitted online.

Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

12. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict certain processing activities
• Object to marketing communications
• Withdraw consent
• Request data portability
• File a complaint with a relevant supervisory authority

To exercise any of these rights, contact:

📧 info@northmusebychloebennett.com

13. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

14. International Data Transfers

Some service providers we work with may process data outside your country of residence.

Where applicable, we take appropriate measures to ensure your personal information remains protected and handled according to applicable privacy laws.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon publication on our website. We encourage customers to review this page periodically.

Contact Information

North Muse by Chloe Bennett
📧 info@northmusebychloebennett.com

If you have questions about this Privacy Policy or how your information is handled, please contact us and we will be happy to assist you.